Customer care
A question about an order, a product, a return? We reply within 48 hours, excluding weekends and public holidays.
Opening hours
Monday to Thursday, 9am to 6pm
Friday, 9am to 4pm
Contact us
contact@authenticcashmere.com
+33 7 56 87 68 80
Return or exchange
Open a return or exchange
30 days from receipt. Free exchanges, €6.90 for returns.
Frequently asked questions
Shipping, delivery times, care